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Q When we receive the goods, some of them were damaged, how do you solve it?
A First, before shipment, we will inspect all product.
Seocnd,Though they are well packed,sometimes damage can't be avoided because of the rough handing during shipping.
Third, In this case,please contact me and send the pictures to me,let me know the quantity,which is broken,we will resend them to you with next order.
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Q Can I ask samples to test the quality? and Is it free charge?
A Yes,we can send free samples to you, you just pay for the delivery fee.
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Q How do you ensure the quality?
A We have strict QC process:
1). For raw material;
2). During the half of production;
3). Final QC check one by one before shipping.
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Q Can you supply the special design?
A Yes, We can
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Q Do you have a special price and service for wholesale?
A Yes, Since we are focus on supply our plastic profile to Wholesalers and distributors.We will provide the most competitive price and best service to support our wholesale customers.
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Q What is your lead time?
A If there is in stock,the lead time will be 5-10 working days,if out of stock,it will be 15-30 days
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Q What is your MOQ?
A Our MOQ is 1'40HQ or 20GP
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Q Are you manufacturer or trading company?
A We are professional manufacturer and have more than 5 years experience in upvc/ pvc profiles.
